Retail Charter Assistant (Yachts)

Provide proactive commercial and administrative support to the retail yacht charter team in New York, preparing proposals, itineraries, charter agreements, coordinating bookings and payments. This is an excellent opportunity to join a global Yacht Management & brokerage company based in their New York office. You will join their esteemed team in New York City, dedicated to providing unparalleled support to the Retail Charter division. Responsibilities Crafting yacht presentations and tailored proposals for clientele. Conducting searches for available yachts, coordinating with Central Agents, and compiling comprehensive information for our brokers' consideration. Designing bespoke cruising itineraries using cutting-edge software tools, tailored to the unique preferences of our clients. Assisting in the preparation of charter agreements and managing associated paperwork with precision. Skillfully handling financial aspects, including calculating charter figures and facilitating client payments with our Finance department. Providing administrative support throughout the charter process, from pre-booking to post-charter arrangements. Requirements Some yachting experience with relevant knowledge about the industry (preferred) Impeccable attention to detail and a commitment to accuracy in all tasks. Exceptional organizational and time-management skills, with the ability to multitask effectively. Outstanding communication skills, coupled with diplomacy and professionalism in all interactions. Fluency in written and spoken English; proficiency in a second language is advantageous. Ability to maintain confidentiality and handle sensitive information with discretion. A positive attitude, a good sense of humor, and a calm demeanor even in high-pressure situations. Experience in sales or customer service, particularly within luxury brands or high-net-worth sectors. You must have the right to work in the United States to be considered (no sponsorship available) The role is fully office based, flexibility for 4 days in the office / 1 day WFH once passed 3 month probation Benefits up to 15% bonus 401K (pension) Travel insurance (work and personal) after 3 months Private health insurance (PMI), dental & vision – 100% Individual cover after 3 months Employee Assistance Programme (EAP) 25 days’ vacation + birthday is an additional day off. 3 month paid sabbatical after 10 years of service Happiness Factory & ESG – A range of social & ESG events and activities